Betfair Casino is in the spotlight right now, and not in a good way. It has been reported by many disgruntled players of Betfair casino that their accounts have been locked and winnings confiscated after a bonus blunder on the weekend of November 13th, 2010. For a limited time during that weekend Betfair offered unlimited “Happy Hour” bonuses with a very low wagering requirement of 10x. After just a few hours they had lost so much money, they decided to put an immediate end to the promotion and take the winnings away from many of the players that managed to cash out.
This is a recent message from Betfair to an affected player:
Certain customers attempted to profit from the promotion through adopting gaming patterns and activity in contravention of Betfair Casino’s Standard Terms and Conditions. As a result, we have withheld both bonus funds and winnings derived from such activity on those customers’ accounts, of which yours is one.
Many affected players deny this claim against them, and state that they took the bonus and played as they normally have many times in the past. They of course had an easier time completing the low 10x wagering requirements, so this appears to be the fault of the Betfair marketing team not doing their math correctly, and the online casino is punishing the players for the mistake.
This is one of the Terms and Conditions of the casino that they love to quote. Also known as an “FU clause”.
If Betfair becomes aware of a customer who, in the course of participating in a promotion or offer, has become able to guarantee wins and/or profits with no or only minimal risk, and/or benefits from a promotion or offer by participating through more than one Betfair account, and/or displays irregular or unusual playing or betting patterns which Betfair deems to be abusive, Betfair may in its absolute discretion elect to do any one or more of the following: (i) close the customer’s account(s); (ii) invalidate the transactions or game play which was in contravention of this term; and/or (iii) withhold the customer’s winnings from such transactions or game play.
So using that term, apparently they can say whatever they want about a player and confiscate their winnings.
This is not over however. Many players are furious at Betfair for pulling this stunt, and the casino is being compared to many rogue operations that have pulled this kind of crap in the past. I’m sure several complaints will be filed and Betfair is going to have to answer to a higher authority about this issue. For such a large operation like Betfair, you would think by now they should know the math behind bonuses, and the damage that pulling a stunt like this can cause to their reputation. I for one won’t be playing at Betfair any time soon after hearing about this.
Of course, this is only the players side of the story and the casino has yet to release a statement, but the story is the same from many players that feel they were unfairly flagged as displaying unusual betting patterns. More and more players are coming forward stating they played within the rules and have had their winnings removed. As you can see from the above video, even Hitler is quite upset about this. Kudos to the creator of that video.
Update (Nov. 22nd, 2010): Here is an email from Betfair in response to several players:
We have now had the opportunity to review your account activity in relation to our recent ‘Happy Hour’ promotion, and we thank you for your patience during that time.
As a result of our investigation, and in light of our finding that you have acted in contravention of Betfair Casino’s Standard Terms and Conditions, we have debited your account with a sum equivalent to the bonus funds and winnings associated with the ‘Happy Hour’ promotion in which you participated. Your account has been re-activated and is now available for you to use.
As your Betfair account held insufficient funds to accommodate such a debit, your account will now show a negative balance. Please fund your account with the negative balance amount of -£xxx at the first opportunity. Failure to do so by 26 November 2010, may result in us taking the appropriate action to recover this sum from you.
Whilst we are aware that this was not the outcome you were hoping for, we do now consider this matter closed, and shall not enter into any further correspondence in connection with it.
All I have to say is WOW. I am shocked at the way this is being handled by Betfair.
Another Update (Nov 26th, 2010): The mighty Casinomeister shows his clout. Up until now Betfair had made it clear that they would not discuss player issues with the team at the Casinomeister, and would certainly not discuss this specific issue. Today Bryan (the main man) removed Betfair from the Accredited Casinos section at Casinomeister and less than an hour later he was contacted by them. They informed him that they would be assigning a new casino rep to the forum and will be more communicative over this issue and other player issues. They also stated that a full audit is being run on all affected accounts.
That could be great news for affected players, but we’ll see what the outcome is after the audits are finished. Even if they do come back and pay everyone that deserves to be paid, based on the promotion Terms and Conditions, I don’t think they should be forgiven so easily. They finally realized the damage this issue was causing to their reputation and the financial damage they would incur from being rogued and blacklisted everywhere. They were being complete pricks about it until then.
Follow this thread on the Casinomeister forums about the Betfair issue, and post if you are affected by it.
Update (Dec 2nd, 2010): So it looks like Betfair did it again, said they would give something and then took it back. This new rep from Betfair isn’t exactly communicating with the team at Casinomeister, and it doesn’t sound like they are going to say anything to anybody regarding the issue for now. Seems like maybe their lawyers told them not to, since this may go to the courts and get very ugly. Some people are mentioning very large sums of money that were confiscated after winning with the bonus, and they claim they did nothing that was against the rules. One player even claims that Betfair took back the €32,000 paid to him right out of his bank account where the withdrawal was wired to, two days after paying him. Now the bank in question will be getting involved since that is not exactly a legal thing to do, and shouldn’t have been possible without the approval of the player.
Update (Dec 7th, 2010): Betfair is now marked as a Rogue casino at Casinomeister, which is something that is only done in extreme cases, and this is obviously one of those cases. They will now start to be rogued and blacklisted everywhere, ruining the great reputation they once had. Way to screw yourselves Betfair, you made your bed, now you have to lay in it. Check out these online casinos that won’t pull that kind of crap.
Online casinos have all the thrills and excitement that a local land based casino does; all from the comfort of your home. Playing for real money online, no matter your preferred game, can be exciting, adrenaline pumping and above all, profitable. Searching for the right casino for your needs may be a bit overwhelming as there are more than enough to choose from, no matter where you are in the world. That brings us to that all important question – what are the best online casinos for Canadian players. There is no simple answer to that question and finding the right casino takes time and patience, as like previously mentioned there are hundreds of casinos that serve the Canadian player.
The first step in finding the right online casinos is to look at all of your options and take your time comparing them. There are sites that are dedicated to bringing players all the information they will need to help guide them in making the right choice, even sites dedicated to the Canadian player specifically. These sites are great as they do all of the hard work for the player and the player can spend more time doing what they want to do; winning real money online. There are a number of features and key factors players need to consider before making a deposit at any online casino, and the sites that help players cut the research time down significantly.
Perhaps the most important part of any casino is their reputation. I know it is for me. If you want to play online but don’t know where to start, a quick web search could prove to be very rewarding. With a quick search of the casinos name, a wealth of information will be revealed including; licensing and company information, banking details and player experiences. You can also find reviews written by real players and can use those to help find the right casino for you. The reviews are a big help as they usually outline all aspects of the casino and you can use them to help guide you in the right direction.
Once you find the perfect casino, the next step is finding the right game. Online casinos offer all of the most classic games such as Slots, Table Games, Video Pokers, Scratch cards and sometimes games like Bingo and Keno to change it up a bit. No matter what you prefer in the world of online casinos, there are plenty of casinos willing to deliver the best game possible. If you are lucky enough to win at the casino games, nothing feels better than receiving your winnings quickly and hassle free, so make sure the casino you choose has fast withdrawal times.
Canadian players can take the best part of online casinos and make the most out of their playing online. Just a few simple steps is all it takes to ensure you are getting what you desire, quality gaming, without having to book an expensive trip to Vegas.
Buzzluck has recently launched a new and improved casino powered not by RTG but NuWorks software. The software looks and works very similar to the older platform, however, with new games and a new sleek look. Buzzluck was known in the industry prior to their closure for being a straightforward and honest casino and now that Club World Casino group took over it seems that it will continue to stay that way.
Buzzluck reintroduced players to their fair gaming in a whole new way and the NuWorks software definitely looks promising for other casinos and operators. The layout, the games and designs are very detailed and mimic the feel of real land based casino games, which is sure to be a hit with players all over the world. Also, the difference between the new Buzzluck and the old is they are accepting USA players which will surely be refreshing for those USA players looking for a new place to play, along with new slots.
The casino has only been available for a few weeks and is already making players happy. Message boards and casino portals are reporting fast payout times, awesome game variety and friendly customer service, which CWC is already known for. Other cool features are here as well such as a message box where the player can interact with their VIP host or the management directly through the casino.
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Comp points are being offered as well and the wager to point ratio is fair and on point with the other casinos in the group. The cashier is super easy to use as well and players will feel that it is easy to use, no matter their experience with online gaming. There are plenty of reasons to give the new games a try even if it’s just for the welcome bonus alone. If you love RTG like games, Club World Casinos or just want a change in scenery; Buzzluck definitely delivers.
Christmas is the season of giving, and even online casinos tend to be quite generous around the holidays. With special promotions and freebies all month, December is the best time of year to start playing at online casinos. These promotions are only for depositing players, so sign up and make a deposit soon to take advantage of this bonus filled month.
MicroGaming casinos are getting a new Christmas themed slot, named Santa’s Wild Ride. This new slot, coming December 7th, has Santa on a motorbike rather than his traditional ride.
All Slots Casino is giving away one free $50 bonus every single hour for the entire month to someone found playing online. Ten prizes of $250 gift cards will be given away in a draw this month, and you get double loyalty points on all their Christmas themed slots.
All of the Club World Casinos already give tons of bonuses every month, but there will be extra this month, and a free chip is likely to be given closer to Christmas day.
There is another calendar promotion at Jackpot City online casino with gifts for you every day of the month.
Golden Tiger Casino also has plenty of promotions going on, including giving away $1 Million, shared among several lucky players, each week until January 11th 2011. This is to celebrate their 10 year anniversary.
I don’t have the specifics yet for all the casinos that are featured on this website, but keep an eye on this page because I will be updating it whenever I get new information.
Sign up at as many casinos as you like to take full advantage of the great Christmas promotions going on all month.
MicroGaming and RTG casinos have several Christmas themed slots for you to play during the holiday season, and it’s the best time to play at online casinos because of all the free stuff they give away at this time of year.
Check out these great Online Casinos to get in on all the action this season.
Two of the newest Christmas slots released this year are Santa’s Wild Ride and Return of the Rudolph. Santa’s Wild Ride is a 243-way slot with wild symbols and different free spins bonus features, and Return of the Rudolph is a very feature-rich 50 payline slot with a progressive jackpot.
I really enjoy the Santa vs. Rudolph series of slots found at RTG casinos. The series started with Rudolph’s Revenge, then came Santa Strikes Back, and now Return of the Rudolph. They all have great graphics and funny symbols to go along with the theme. Rudolph is quite the evil little reindeer.
Those three Santa vs. Rudolph slots are pretty much it for Christmas slots at RTG casinos, but there are several more found at MicroGaming casinos and you can find information about them in the MicroGaming Slots section.
Update: Playtech just released a new Christmas themed slot named Santa Surprise.
I have never been much of a fan of MicroGaming slot tournaments. The reels always seemed to spin way too slow, using up very valuable time, and they always offered far too many continues, allowing people to just ‘buy their way’ to first place.
Major improvements have been made, and the MG slot tournaments are getting better all the time. I’ve been playing them the last few days and although many freerolls still offer too many continues, the reels seem to spin normally and you actually have the opportunity to run out of coins before running out of time, maximizing your chances of hitting a big win and climbing to the top of the leader board.
There are also several new types of slot tournaments available, including my favorite type, the “One Shot”. This tournament type only gives the player one shot, with no option to rebuy or continue. This alone has restored my faith in MicroGaming slot tournaments, as it is really the fairest way to structure a tournament.
Download 32Red Casino and/or Royal Vegas Casino today and take part in the multiple slot tournaments held every day. Many freeroll tournaments also take place several times a day, so you can also win for free!
There are a ton of poker sites online when one is ready to start playing poker from their computer either for free or for real money. Playing online poker brings players a taste of a real life room with convenience and simplicity, all with the chance of winning real cash while you play. Now one may find themselves asking the question “what poker room is best for Canadian players?”
Finding such a room won’t be as easy as you think as there are a few less than honorable sites one must weed through to get to a solid poker room. It may seem like a daunting task, especially for those players that are looking for a second to none experience, but there are plenty of rooms online to keep the Canadian player happy and coming back for more.
Don’t let the number of poker sites dissuade you from playing online simply take your time and find the right one that suits your specific needs best. Finding the right Canadian Poker Sites is important for those players in Canada that want nothing but the best in online poker, a few tell all signs is all you need in your search and there are a key things players should keep in mind when looking. The first thing to do is find a quality poker portal that offers reviews and region specific information.
These are websites that dedicate themselves to helping players find the best and most trustworthy rooms online; and more times than not, those who run these sites are poker players themselves. Make sure the site you are visiting is a reputable site and take a minute to check out the reviews. Read the reviews and take notice of the bonus information, accepted countries and the games on offer. If you mark off these on your checklist; most likely this room has what you are looking for.
Just to be sure you are headed in the right direction, a quick web search of the poker rooms name will bring up a ton of information regarding the site. This will help you as a player find out all you need to know and perhaps a little more about the room in question. You will find licensing information and other real player experiences across message boards and gaming portals online. This is a very important step in finding the right poker room.
Also, check the licensing information on the poker room itself. If you have questions regarding the licensing, the support staff should be able to answer any questions you may have. If something doesn’t seem right or the support team isn’t able to give you the information you require it may be best to move on.
Once you do find the right Canadian friendly poker room there will be a world of thrill, skill and cash waiting for you to discover. Playing online is growing in popularity and it’s very important that you get the best game possible each and every time you sign on and play. There is a whole different level of poker playing available, and all it takes is a few clicks to start your adventure.
Club World Casino is celebrating a new batch of games and features they have added to their slot tournaments by hosting a freeroll tournament every day this week. Places are limited to 1000 players, so get in there now!
Unlike many other free tournaments, these are totally free with no option to pay for continues. Read my review of Club World online casino here.
Each tournament starts mid-day and runs for 24 hours. There are two tournaments open for registration and one is already running. I signed up for them because I love these tournaments, I won the top prize of $250 in a free tournament at Club World about two months ago.
These tournaments are open to all depositing players at Club World online casino.
|Wednesday||$250||Naughty or Nice|
|Sunday||$500||Naughty or Nice|
If you haven’t already signed up at Club World (or Club USA) online casino, do it now and deposit right away to be eligible for these great tournaments. Don’t miss out!! If you are already a depositing player, just log in and click on the Tournaments tab to enter and play in these great freeroll slot tournaments.
It was only around the middle of the year (2010) when Maple Casino launched the largest Euro-based freeroll slots tournament, with prizes totalling €25,000.
In October they raised the bar by increasing the total prizes of their monthly tournament to €30,000! That’s currently over $42k in Canadian dollars. Due to the popularity of the monthly tournament, they are keeping the prize total at €30,000 for the time being.
These free monthly tournaments start near the end of each month, with (FREE) registration opening around the 20th, and the tournament starting a week later.
Get in there quickly after registration opens to secure your spot in this huge freeroll tournament. Spaces are limited, and entry into the slot tournament is totally free! All you need to do is place in the top 100 to win a cash prize!
Head to 32Red Casino to sign up for the free tournament. If you don’t already have an account, sign up for one today and receive a great welcome bonus. As a member of Maple casino, you will be able to enter this huge slot tournament for free each and every month.
Club World Casino is hosting a number of freeroll slot tournaments this weekend, starting on Friday May 4th, 2012. All depositing players are welcome.
There is lots of free money to be won with three big freerolls on Friday, Saturday, and Sunday, along with 15 “Rapid 5’s”. The Rapid 5’s are 5 different freerolls within 5 hours on each of those nights.
If you’ve read my Club World Casino Review, you will know how much I like these tournaments. Most freeroll slot tournaments at online casinos give you the option to continue playing, but you have to pay to do so. That is NOT a free tournament and they shouldn’t be allowed to call them freerolls. What I love about these tournaments at Club World, is the fact that you only get one shot, and so does everybody else.
Freeroll Slot Tournament Schedule
|Date||Game||Prize||Start Time (EST)||Duration|
|May 4th||Crystal Waters||$750||12pm (noon)||24 hours|
|May 5th||Goldbeard||$1000||12pm (noon)||24 hours|
|May 6th||Enchanted Garden||$1750||12pm (noon)||24 hours|
Rapid 5’s Tournament Schedule
|Date||Game||Prize||Start Time (EST)||Duration|
|May 4th||Loose Caboose||$100||8pm||1 hour|
|May 4th||Naughty Or Nice||$100||9pm||1 hour|
|May 4th||Goldbeard||$100||10pm||1 hour|
|May 4th||Texan Tycoon||$100||11pm||1 hour|
|May 5th||Triple Twister||$100||12am||1 hour|
|May 5th||Enchanted Garden||$100||8pm||1 hour|
|May 5th||Triple Twister||$100||9pm||1 hour|
|May 5th||Crystal Waters||$100||10pm||1 hour|
|May 5th||Loose Caboose||$100||11pm||1 hour|
|May 6th||Naughty or Nice||$100||12am||1 hour|
|May 6th||Loose Caboose||$100||8pm||1 hour|
|May 6th||Texan Tycoon||$100||9pm||1 hour|
|May 6th||Goldbeard||$100||10pm||1 hour|
|May 6th||Crystal Waters||$100||11pm||1 hour|
|May 7th||Naughty or Nice||$100||12am||1 hour|
All you have to do to play in these tournaments is sign up and make a deposit at Club World Casino, and then keep an eye on the Tournaments page to register for each one before the limited spots fill up.
Winnings are not added to your account as a bonus, it is cash that you can withdraw.